This privacy policy sets out how ATAI Labs Pvt. Ltd. (“ATAI”) uses and protects any information that you share when you use this website and our wider services. This policy tells you:

  • What information we might collect from you;
  • How and when we might use that information;
  • What information of yours we might share with others; and
  • Your preferences about the personal information you give us.

ATAI is committed to ensuring that your privacy is protected and will only use your personal information to provide services (as specified under the binding agreement executed between ATAI and you) you have requested from us. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and shall be subject to your instructions, our duty of confidentiality and applicable data protection laws.

ATAI may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of the changes. This policy is effective from 18th of December, 2018.

What we collect

We may collect the following information which makes you identifiable which may include (but not limited to):

  • Name, Organization and job title
  • Contact information including email address and telephone numbers
  • Demographic information such as postcode, preferences and interests
  • Browser specific data
  • Other information relevant to customer surveys and/or marketing

We may also automatically collect some technical information when you access our website from devices like your computer, your mobile, tablet or voice-enables device and web browsers where such information might include IP address, device ID, app ID or a vendor ID.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and solutions.
  • We may periodically send promotional emails about new developments, or other information which we think you may find interesting using the email address which you have provided.
  • We may recommend things that might interest you.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the obligations which may arise in the course of Services rendered that may be rendered to you and for other related purposes including updating our customer records, analyzing data for internal management purposes or towards legal compliance.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We may be required to share your information if we have to, by law or when we need to protect you or others from harm.

In order to meet our obligations based on a request from you, we may be required to pass your information to our third-party service providers, agents, subcontractors and other associated organizations for the purposes of completing tasks and providing the services to you on our behalf. In the event we disclose information to such third party service providers, then we shall disclose only that information that is necessary to deliver the services and we have contracts in place that requires them to keep your information secure.

Transfer of information outside Europe

As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the European Union (EU), i.e. our third party service providers mentioned above may be located outside the EU. In such a case we will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected in this privacy statement. By submitting your personal data, you hereby agree to transfer, store or process such information.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@atai.ai .


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We only hold your information for as long as we are performing activities towards the services to be rendered to you or have a valid reason to retain such information. We also take into consideration, the type of information, the amount of information collected, how sensitive it might be and any legal requirements. We strive to design our services so that we do not hold your information any longer than we have to.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:
ATAI Labs Pvt. Ltd.
Plot No. 89 & 90, H No. 8-2-120, 76/115,
Road Number 2, Banjara Hills,
Hyderabad, Telangana, 500034,
India

If you believe that any information we are holding on you is incorrect or incomplete or propose to have any information deleted, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. No service can be completely secure. Therefore, if you have any concerns that your personal information is at risk, please contact us at the earliest.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below: Name: ATAI Labs Pvt. Ltd.
Address: Plot No. 89 & 90, H No. 8-2-120, 76/115,
Road Number 2, Banjara Hills,
Hyderabad, Telangana, 500034,
India
E-Mail ID: hello@atai.ai


WEBSITE DISCLAIMER POLICY

The information contained in this website is for general information purposes only. The information is provided by ATAI and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, solutions, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of ATAI. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, ATAI takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.